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I'm hardworking, responsible, quick to learn, and friendly Russian lady speaking fluent English and looking for a new opportunity and challenging position in a multinational organization where I could use my qualifications and gain more experience. I have good educational background and proactive approach to work in combination with an ability to respond quickly in different situations. I’m holding strong communication, organizational and leadership skills with a passion for delivering excellent customer service. I have experience in the tourism and hospitality industry for more than 5 years including such positions as reservation and M.I.C.E. department supervisor in tour operator companies and currently as a guest relation officer in 5* hotel in Sharm. For any further information, please reply for copy of my C.V. Thank you and best regards.