You are responding to Ad: Guest relation Manager

Guest Relations Officer responsibilities include: Welcoming guests in a friendly and professional way Addressing and escalating customer complaints Providing information about facilities, programs and other services Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standards

Contact Name: samar elnoby