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Category: Job Requests » Hotel

Reception-guest relation
06/08/2016 19:00:37
 Arabic : (Mother tongue).
 English : (Good) reading, writing & speaking.
 French : (Very Good) reading, writing & speaking.
 Experience
- From November 2012 till now as Guest Relation at Akassia Swiss Resort.
- Duties within this role included any Tour Operator brochure checks, health and safety checks with representative from various companies. Dealing with all customer queries and solving customer problems ensuring 100% customer satisfaction. Organizing orientation visits to the hotel. Responding directly to the tour operator if a complaint has arisen once the client has gone home.
- From March 2012 till October 2012 as Receptionist at Akassia Swiss Resort.
Marsa Alam - Red Sea Egypt. www.akassia.c
Amr Ezzat
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