Category: Job Offers » Hotel

Russian Speaking Operators, Admins & Guest Relation Agents required
07/01/2021 14:02

Guest Relations Officer responsibilities include:
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to Guest Relations Manager when needed
Record information in the logbook daily
Ensure compliance with health and quality standards
Requirements
Proven experience as a Guest Relations Officer
English & Russian Language

Kelly Walmsley
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Russian Speaking Operators, Admins & Guest Relation Agents required

Guest Relations Officer responsibilities include: Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standards Requirements Proven experience as a Guest Relations Officer English & Russian Language

https://www.sharmwomen.com/show-ad/175261/russian-speaking-operators-admins-guest-relation-agents-required/hotel/job-offers

Kelly Walmsley Egypt