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Dear Madame or Sir,

I'am looking for a position as Guest Relation Manager in a Hotel in Hurghada and have experience more than 5 years of customer / guest service, guest care, guest satisfaction, quality control, complaint management, marketing, sales, excellent communication and organization skills.

Add to this:
- Languages: German, English, Russian and French
- Computer skills: Fidelio, Microsoft Office, Amadeus etc.
- Certificates as Guest Relation of The Month, Front Office Skills
- Translating and answering of all reviews of Holidaycheck, Tripadvisor and Tophotels
- Answering and handling of official complaints
- Statistics and evaluations
- Personal Skills: honest, trustworthy, hard working, accurate worker, team p

KF