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You are responding to Ad: GRO/Reservation Agent

Dear HR Team, With more than 3 years' experience in tourism and hotel industry I am adept in sales and service, and hotel event coordination. I have excellent verbal and written skills in English and Russian languages. Also I speak fluent Armenian language and German language I know as begginer. During my employment with Radisson Blu Tala Bay Resort on Guest Relation Officer position and previous employment as Tourism Manager in 100% Otdykha I gained familiarity entire reservation process and also made reservations by myself. My customer service skills are top and I always try to ensure that the guests get what they are looking for when they are booking their holiday.I have extensive knowledge of computers ( Opera system as well)

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