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Category: Job Offers » Hotel

IT Supervisor
09/06/2015 13:04:56
User support on Hotel supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.
Main Job Tasks and Responsibilities
respond to requests for technical assistance , via phone, electronically via tools
troubleshooting , diagnose and resolve technical hardware and software issues
research questions using available information resources
advise user on appropriate action
follow standard help desk procedures
log all help desk interactions
administer help desk software
redirect applications problems to appropriate resource
Education and Experience
working knowledge of fundamental operations of relevant software, hardware and other equipment

related experience and training
Prefer MCSE
IT Manager
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